Please note the following with respect to your privacy when you use this website.

Website analytics

To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

Contacting the AOFM by email *

The AOFM will only record your email address if you send us a message.  It will only be used for the purpose for which you have provided it and will not be added to a mailing list. We will not use your email address for any other purpose, and will not disclose it, without your consent.

Free Email Service *

The AOFM offers a free email service for clients who wish to receive notifications of Operational Notices and other activities. When you subscribe to this service your email address is added to a database. Your email address will not be used for any other purpose, and it will not be disclosed, without your consent.

Online Forms *

As part of the Government Online Strategy, the AOFM now provides clients with the option of completing some forms online. The AOFM records the information requested on the online forms in a database. The information will only be used for the purpose for which it was requested and will not be distributed further, or disclosed, without your consent.

User Feedback *

We seek feedback from our users in order to improve the service offered by the site.  Answering feedback questions is voluntary and does not in any way affect your access to AOFM websites.

* Note Our agency recognises that there can be risks associated with the transmission of information over the internet.

Http logs

When individuals only browse the website and do not submit information in one of the forms outlined above, we do not collect their personal information.

When an individual browses our website, we collect clickstream data in our http logs. These logs are used internally to better develop the site and report on site activity. They are not used for any other purpose. When you visit our website, we make a record of the individual’s visit and log (in server logs) the following information:

  • the individual’s server address
  • the individual’s top level domain name (for example .com, .gov, .org, .au, etc)
  • the date and time of visit to the site
  • the pages the individual accessed and documents downloaded.

No attempt is made to identify you through your browsing other than in exceptional circumstances, such as an investigation into the improper use of the website.

Privacy Complaints

If you have a privacy complaint, please read our process for AOFM Complaint handling.

Privacy Policy

For further information, you may wish to read our AOFM Privacy Policy 2018 12.

PIA register

The AOFM’s Privacy Impact Assessment (PIA) register has been prepared in accordance with section 15(1) of the Privacy (Australian Government Agencies – Governance) APP Code 2017. The PIA register below sets out the PIAs the AOFM has completed since 1 July 2018. This register will be updated as PIAs are completed.

PIA Reference Title of PIA Completed


Last updated: 20 May 2019